Independent guide, updated November 2026. We earn a commission on some bookings. How we make money
Hotels & Rooftop PoolsHotel rooftop pools, checked city by city

Hyatt Zilara Cancun rooftop pool

Rooftop pool with sea views and its own bar

No. 4 of 12 on our Cancun rooftop pools list, in Punta Cancun, Zona Hotelera.

We earn a commission if you book through some links on this page. It doesn't change your price, and hotels can't pay to be listed. How we make money.

Sample photo of a hotel rooftop pool, not Hyatt Zilara Cancun
Sample photo, not Hyatt Zilara Cancun. Supercarwaar, CC BY-SA 4.0, via Wikimedia Commons.
Rooftopfloor not published
Who can swim
Access not published
Day pass
No
Heated
Not published
Season
Not published

A bar beside a rooftop pool, with sea views in Punta Cancun, is what this hotel lists. Access rules and floor aren't published, so confirm before counting on a swim.

The pool

The rooftop pool is at Hyatt Zilara, Blvd. Kukulcan Km 11.5 in Punta Cancun. It has sea views and a bar at the pool. The catch: no floor, hours or visitor rules are published, and cabanas cost extra.

Our take

Zilara sits in the same Punta Cancun strip as Royalton Chic, but the two read very differently. Royalton states Level 18 and sells a day pass. Zilara publishes neither, so a visitor can't plan around it. What it does say is that the roof has sea views and a bar.

The resort has other pools that are easy to mix up with the roof. An Olympic-size lap pool is not confirmed as the rooftop pool. The beachfront infinity pool, which has a swim-up bar, and the hot tubs are at ground level. Its Google rating is 4.6 from 4035 reviews.

Good to know

  • Sea views from the rooftop pool
  • Bar at the rooftop pool
  • 4.6 Google rating from 4035 reviews

The catches

  • No floor, hours or day-pass rules published
  • Pool cabanas cost extra

Best forResort guests who want a bar beside a rooftop pool with sea views.

Skip it ifYou need a published day pass, floor or opening hours.

Getting in

Who can use the rooftop pool isn't published, and neither is any day pass for visitors. Staying is the only route we can state.

Cabanas at the pool cost extra. Ask the concierge for details.

Tips

  • Ask the concierge about cabanas, which cost extra.
  • Check which pool is on the roof before you plan around it: the beachfront swim-up bar and hot tubs are at ground level.

Before you go. Ask the hotel which of its pools is the rooftop one and whether visitors can use it.

Pool facts and where they come from

Facts marked "unconfirmed" come from a travel guide or booking site, not from the hotel. Check them with the hotel before you plan around them.

Where the pool is Rooftop Source: the hotel's Google listing
Pool type Lap pool (rooftop) Unconfirmed: from instagram.com, not the hotel
Who can swim Adults-only infinity pool Unconfirmed: from facebook.com, not the hotel
Age rules Adults only, minimum age 18 Unconfirmed: from zlcancun.com, not the hotel
The view Sea views from the rooftop pool Source: the hotel's Google listing
Rooftop bar Bar at the rooftop pool Source: the hotel's Google listing
HeatedNot published by the hotel
SeasonNot published by the hotel

Location and contact

AddressBlvd. Kukulcan KM 11.5, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R.Open in Google Maps
AreaPunta Cancun, Zona Hotelera
Pool levelRooftop
Hotel class5 stars
Google rating4.6 from 4,035 reviews Ratings are for the whole hotel, not just the pool.
Phone+529988815600
Websitehyatt.com

Hyatt Zilara Cancun pool: questions people ask

Can non-guests swim at Hyatt Zilara Cancun?

No day pass or visitor access is published for the rooftop pool.

Does the rooftop pool have a bar?

Yes. The hotel lists a bar at the rooftop pool.

Which floor is the Zilara rooftop pool on?

The hotel doesn't publish a floor.

Can I rent a cabana?

Yes, for an extra charge. Ask the concierge for details.

Other rooftop pools in Cancun

See all 12 Cancun hotels with rooftop pools

Hyatt Zilara CancunAccess not published Check prices